IF THE SIZE ISN'T RIGHT

Easy. If your Drift doesn't fit you well, we'll exchange it for the right one, within 7 days of delivery—as long as it's unworn outside, clean and in its original packaging. One size per order, and the fit's on us.

IF YOU WISH YOU'D BOUGHT ANOTHER COLOUR

Our command. Pick another colour and we'll get it to you. Terms are the same—within 7 days, unworn outside and with original package. A reverse shipping cost of ₹300 is yours to cover, rest is ours to handle.

IF SOMETHING'S WRONG WITH THE SHOE

Manufacturing defect, transit damage, or a wrong item delivered—we'll cover. Whether you want the shoe replaced or entirely return it, just drop us a word along with a photograph.

WHAT WE DON'T TAKE BACK

We don't accept returns over how the shoe looks—the shape, the styling, or whether it suits an outfit. They're fair personal preferences, but they aren't faults, and we show you exactly what you're getting before you buy, unfiltered.

If you're unsure about anything, ask us. We'd rather answer than keep you guessing.

We also can't take back shoes that have been worn outside, or anything past 7 days of delivery.

WHAT TO DO?

A simple email to say@watlair.com, along with your order number. We'll confirm, pick the shoe up from your address and once it reaches us and passes a quick check, your exchange ships or refund arrives within 5 working days.

ONE HONEST NOTE

Drift is flatter, firmer and roomier than the average shoe. If it feels unfamiliar initially, it often is normal. We're here to assist for anything you'd want to know.