If you still feel it's not right, just write us an email to say@watlair.com, mentioning your order number, and we'll take it up from there, with a response within 48 hours.

Here are a few things that you must keep in mind:

• Any exchange or return message should be sent within 7 days from the date of delivery. The product should be unused and unworn to be eligible.

• If you wish to get a different colour, we offer one free exchange. If you think you've not got a fit size, you may opt for up to two.

• You may write for a return if you receive a damaged/defective product, a wrong product, or if your desired exchange is not available in stock.

• If your shoe develops a structural fault, we’ll accept a return up to 90 days of delivery, even if worn. This does not cover wear marks caused by normal use.

• We'll collect the product from the address of delivery. In case of an exception, we'll inform you promptly.

• All original packaging, including the outer protective box, must be preserved and sealed before handing over to the courier.

• Refunds will be processed in 7-10 working days after the product reaches us and passes inspection.